Differentiated, Powerful Social Analytics and Online Customer Care We listen. We engage. We respond. So that clients can be more consumer-centric. Net Impact brings the voice of the consumer right into the heart of business decisions. We engage with consumers across social media, chat, and email 24x7, 365 days a year. Using proprietary tools and processes, we mine social media and complaints data to uncover deep consumer and process improvement insights. Our experienced teams, aided by cutting-edge tools, including an AI based analytics product called SYNTHESIS.AI, offer clients with an ongoing consumer pulse to enable better business decisions across industries. We're a global company with clients in 8 countries and fast expanding. We currently have 3 offices in India.