RS
Raheel Shaikh
Manager - Service Excellence Centre at Thomas Cook India
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Work Experience
Apr 2014 - Present · 10 years and 8 months
Manager - Service Excellence Centre
Mar 2016 - Present · 8 years and 9 months
Assistant Manager
Apr 2014 - Present · 10 years and 8 months
Customer Relationship Executive
May 2012 - Apr 2014 · 1 years and 11 months
Company Details
1001-5000 Employees
Set up in 1881, Thomas Cook India) Limited is the leading omnichannel travel company in the country offering a broad spectrum of services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel and Value Added Services. As one of the largest travel service provider networks headquartered in the Asia-Pacific region, The Thomas Cook India Group spans 28 countries across 5 continents. With an impressive range of international and domestic packages covering group escorted tours, ready to book and customised holidays, the Company's product portfolio includes short break getaways, adventure holidays, wildlife packages, cruises, culture-cuisine experiences, luxury holidays, spiritual getaways, romantic honeymoons and more. The Company’s Corporate Travel offers travel management solutions to business travellers from large MNCs, Indian corporate houses, home grown businesses and small and medium enterprises. The MICE division serves a diverse range of clientele, including corporates, dealers and distributors. Thomas Cook offers 360-degree solutions curated for large and small groups, including a professional in-house event management capability. Thomas Cook India is the largest non-bank foreign exchange services provider in India and serves over a million customers every year. Thomas Cook’s strategic omnichannel model offers extensive phygital touchpoints to customers - including India’s largest retail travel services network (across its owned stores, Foreign Exchange airport counters, Partner franchise outlets and Preferred Sales Agents), coupled with the Company’s website, call centres and apps.
Year Founded
1881
Social Media
LinkedinFacebookTwitter
Industry
Leisure, Travel & Tourism, Exchanges, Telecommunications, Travel agents, leisure, Hospitality, tourism, hotel and catering industries, Leisure & Tourism, Travel agents, business, Tour operators, leisure, Travel agents, tour operators, Tour operators, business
HQ Location
Thomas Cook Building Dr. DN Road, Fort Mumbai, Maharashtra 400001, IN
Keywords
Integrated TravelLeisure TravelCorporate TravelForeign XchangeMICEand InsuranceInsurance
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