At Fixi, we believe in making a difference, one repair at a time. Our mission is to revolutionize the repair industry by connecting local stores with customers who need their products fixed.
Fixi is a revolutionary digital platform designed specifically for local repair stores, transforming the way they manage and oversee orders. Upon signing up, each store receives a personalized website link and admin access, enabling a comprehensive overview of all orders, workload, and staff management. This innovative system allows stores to customize their service prices, set opening hours, and even sell used products.
Moreover, Fixi enhances in-store customer interactions by enabling the creation of orders for walk-in customers and facilitating direct communication between mechanics and clients. This two-way communication feature, complete with the ability to exchange images, ensures a thorough understanding of each repair job. Additionally, customers receive real-time SMS updates about their product's status, improving transparency and satisfaction.
Crucially, Fixi helps stores save 2-3 hours during peak seasons, boosting efficiency. It also serves as a centralized database for customer data, providing valuable insights for customer retention, especially in slower seasons. Fixi is not just a tool; it's a game-changer for repair stores, fostering growth, efficiency, and enhanced customer relations – all through a mobile-friendly interface
In addition, we're dedicated to sustainability and the environment. We believe in reducing waste and preserving resources, and our platform supports local repair stores in their efforts to do so. Our goal is to support the United Nations' Sustainable Development Goals (SDGs) and promote a sustainable future.
We're committed to making a positive impact on the world, and we're just getting started. Join us on our journey to revolutionize the repair industry.