RD
Racquel Dianne Baguia
Director Of Operations at Outsource Global
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Work Experience
Director Of Operations
Aug 2019 - Present · 5 years and 4 months
Assistant Centre Manager And Operations Manager
Jul 2014 - Jun 2019 · 4 years and 11 months
Unit Manager
Sep 2012 - Sep 2013 · 1 years
Company Details
1001-5000 Employees
We are Africa’s leading business and knowledge process outsourcing company, serving clients in the US, UK and Japan. We are the first IAOP compliant commercial call Centre in West Africa, and the first Nigerian international call Centre serving the UK & US markets. We provide first-class contact centre services and currently operate from our ultramodern facilities in Lagos, Abuja and Kaduna. Our services are tailored to perfectly suit our clients’ needs and preferences, with a focus on service quality, low-cost and scalable solutions. We help our clients become operationally efficient and competitive. In the last ten months, we have created over 800 direct graduate jobs for customer care executives, sales, marketing, tech, legal practitioners and medical professionals serving the global market. Outsource Global and its affiliated companies seek to positively impact the world of business, by fostering exponential growth. We are big on empowering women, helping them to develop the skills, knowledge and financial status necessary, to elevate their standard of living. We also focus on recruiting economically and physically challenged individuals, bringing them into a competitive, career-focused workforce.
Year Founded
2016
Social Media
LinkedinFacebookTwitter
Industry
Outsourcing and Offshoring Consulting
HQ Location
ASTA GALLERY, Plot 1185, Parkway Road, Cadastral Zone B06, 2nd Floor Mabushi, FCT Abuja 900108, NG
Keywords
Knowledge Process OutsourcingBusiness Process OutsourcingCall CenterOutsourcingCustomer Service ManagementBusiness TransformationData TrainingImage TaggingSoftware DevelopmentRemote Sales and Back Office Outsourcing
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