RM
Rachel Mays
Sr Customer Experience Manager at John R White Company,
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Work Experience
Sr Customer Experience Manager
Mar 2023 - Present · 1 years and 9 months
Dec 2012 - Mar 2023 · 10 years and 3 months
Director Of Consumer Care & Digital Marketplace
May 2021 - Mar 2023 · 1 years and 10 months
Director Of Client Services
Dec 2012 - May 2021 · 8 years and 5 months
Company Details
11-50 Employees
In 1947, John R. White and L.Q. Patton incorporated their business and the company grew steadily, building the reputation as a reliable and cost-competitive food ingredients supplier that we still enjoy today. What has changed is our product base: We began as a dairy and bakery ingredients supplier, and over the past 70 years, we’ve expanded into a full range of food and beverage manufacturing distribution. Today, our company represents over 100 ingredient manufacturers and 800 food ingredient items — from private label spices to beverage ingredients to functional foods to organics and more — and the technical knowledge of our sales force is unmatched in the food distribution industry. As a result, we’re able to provide an excellent range of choice for our customers, along with critical production and formulation recommendations. The experience gained throughout these years lets us offer more to our clients — it also comes with a great responsibility for safety and satisfaction, which we take very seriously. Our current mission is exactly the same as it was when our founders began the business: We aim to provide our food manufacturing customers with premium, functional food ingredients, and the knowledge to make the most of them. We find great satisfaction in being the product behind the products, and in being a partner with each of our clients. We are confident that no one understands more about how to help you create food products that are nutritionally sound, efficiently produced and delicious. The John R. White Company is proud of the vast body of expertise we’ve built throughout our history, but we understand that our credibility is dependent on the customer service and products that we currently provide. Every day, our goal is to be a little better than the day before and remain a valued partner to each and every one of our customers.
Year Founded
1947
Social Media
Linkedin
Industry
Food and Beverage Services
HQ Location
200 Citation Court Suite 100 Birmingham, Alabama 35209, US
Keywords
Food Ingredient DistributioFormulation GuidanceCustomer ServiceProduction RecommendationsTechnical KnowledgeDistributioTrustCommunity
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