We are passionate about improving our client’s operations. Bourton Group is an operational improvement management consultancy that helps our clients transform and improve their ways of working. For over 50 years we have listened closely to our clients to understand their needs and collaborated to ‘help make their business better’. As business transformation and change management experts, we engage leaders and teams and drive measurable and sustainable improvement in business processes and people performance. We make operations more efficient, eliminating waste and increasing customer satisfaction by using Lean and Six Sigma methods and building our client's ability to improve. We have been active Management Consultancies Association (MCA) members since the mid-1980s. Entry requirements to the MCA are strict and only established consultancies are considered for membership. We have committed to the MCA ‘Consulting Excellence’ Principles to give assurance to our clients that our firm and consultants behave ethically and professionally.