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Pradeep Kumar
Deputy Manager Human Resources at Servion Global Solutions
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Work Experience
Deputy Manager Human Resources
Apr 2012 - Mar 2017 · 4 years and 11 months
Team Leader
Apr 2007 - May 2012 · 5 years and 1 months
Resource Executive - Recruitment
Jul 2006 - Apr 2007 · 9 months
Company Details
1001-5000 Employees
Servion, a specialist CX Solutions provider, is dedicated to helping businesses with customer and employee-centric solutions to elevate their CX and EX. Servion leverages cutting-edge AI and cloud technologies to significantly improve customer interactions. We are a consulting-led, vendor-agnostic global system integrator, Servion helps design, build, operate and optimize CX, by leveraging existing infrastructure and introducing our cutting-edge AI and cloud technologies, where it makes sense. We have helped over 600 enterprises migrate their contact centers to the cloud, seamlessly implement AI in CX, integrate their business applications and optimized 24x7 managed services. We specialize in environments where risk and compliance are critical, and the infrastructure is complex. We want to establish long term relationships with our clients and helping them continuously improve, that is why our client NPS is over 80!
Year Founded
1995
Social Media
LinkedinFacebookTwitter
Industry
IT Services and IT Consulting, Product Engineering Services, General Engineering, Engineering, Engineering & Consulting, Computer IT Services, Software
HQ Location
3 Independence Way Ste. 304 Princeton, New Jersey 08054, US
Keywords
Contact Center OptimizatioCustomer Interaction ManagementManaged ServicesPredictive Self ServiceProduct Engineering And DevelopmentWork Force OptimisatioCloud contact centerIntelligent Virtual AssistantsCustomer experienceCX Advisory Services
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