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Philomena Mulera
Avp-Head Wholesale Banking Credit Operations at Tanfeeth
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Work Experience
Avp-Head Wholesale Banking Credit Operations
Jun 2016 - Present · 8 years and 6 months
Head, Credit Operations
Jul 2014 - Jun 2016 · 1 years and 11 months
Process Analysis Manager
Feb 2014 - Jul 2014 · 5 months
Company Details
1001-5000 Employees
Tanfeeth is an Emirates NBD Group company. In Arabic, ‘Tanfeeth’ means 'getting the job done' and that’s exactly what we intend to do. As the GCC’s first Business Services Partner and a fully-owned subsidiary of Emirates NBD, Tanfeeth is committed to delivering service excellence across the region by providing our clients with customer-focused solutions which stretch across the entire business value chain. Tanfeeth provides fully-customized cross industry solutions and functions as an operational platform with international customer service standards. Tanfeeth handles the back-office operations teams for Emirates NBD Group, which includes: · Emirates NBD Contact Center Operations · Emirates Islamic Contact Center Operations · Collections · Compliance Operations · Finance and Accounting · International Payments · Retail Credit Operations · Wholesale Banking Operations · Central Operations and Service · Human Resource Services · Logical Security · Procurement Operations We can touch all industries and processes, and as a local company, deliver bottom line results by combining a proven Lean operating methodology with our deep understanding of how the GCC market works. We also add even more value to our client organizations by improving their customer satisfaction, while enhancing their training, development and leadership capabilities as well. Tanfeeth currently employs over 3,000 staff across the United Arab Emirates in Dubai, Sharjah, Ras Al Khaimah and Khor Fakkan.
Year Founded
2011
Social Media
Linkedin
Industry
Banking
HQ Location
Meydan Business Park Nad Al Sheba Dubai, AE
Keywords
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