Originally introduced in 2010, the Claims Portal is a stakeholder solution designed to meet the needs of users by providing them with a safe and secure electronic means of communication. Claims Portal Ltd is a not-for-profit company made up of 13 non-executive directors, including an independent chairperson. The Board of directors is equally balanced, with six representing the claimant community and six representing compensators. The directors are appointed by and represent the members of: • APIL • MASS • TUC • Law Society • Insurers • Association of British Insurers (ABI)