PB
Petr Borovicka
Director, L3 Support & Consulting at Eleveo
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Work Experience
May 2011 - Present · 13 years and 7 months
Director, L3 Support & Consulting
Sep 2018 - Present · 6 years and 3 months
Technical Consultants Team Lead
Jul 2013 - Present · 11 years and 5 months
Technical Support Engineer - Level 3
May 2011 - Jul 2013 · 2 years and 2 months
Company Details
201-500 Employees
Elevēo is a Workforce Optimization software provider delivering simplified yet advanced solutions to solve complex contact center problems. Our mission is to elevate every encounter in the contact center with easy to deploy/use/manage/scale tools encompassing everything from Workforce Management and Quality Management to Compliance. Elevēo offers deployment flexibility - on-prem, in the cloud or in a hybrid environment. We earn a consistent 90+ NPS from our customers and have built a 20+ year history of positively impacting the customer, agent, and management experience in the contact center.
Year Founded
1999
Social Media
LinkedinFacebookTwitter
Industry
IT Services and IT Consulting
HQ Location
810 Crescent Centre Dr Suite 220 Franklin, Tennessee 37067, US
Keywords
wfmwfoQuality ManagementContact CenterBack OfficeSchedulingComplianceWorkforce EngagmentCustomer ExperienceCX
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