Healthwatch Surrey, part of the Healthwatch England national network, is an independent organisation that gives people a voice to improve and shape services and help them get the best out of health and social care services. Healthwatch Surrey: - Enables people to share views and concerns about local health and social care services - Provides evidence-based feedback to commissioners and providers to influence, inform and, if necessary, challenge decisions and plans - Provides, or signposts to, information about local services and how to access them. We also have the statutory power to enter and view health and social care services across Surrey as well as produce reports and recommendations to influence the way services are designed and delivered. We can report concerns about the quality of health care to Healthwatch England, the Care Quality Commission and to commissioners of health and care services in order to drive positive improvement and change for the people of Surrey.