Over the 14 years of experience, Nanosemantics Lab has accumulated multiple technologies for human-machine communication, in addition to the vast knowledge database of dialogs in various fields of knowledge and expertise and in different languages.
The company implemented over 90 projects for large corporations such as Sberbank, Raiffeisen Bank, Locko Bank, Gazpromneft, Webmoney, Decathlon, Bitrix24, Avito, Kyivstar, Ford, BMW, Beeline, and many others.
The key company’s product are dialog services for automated processing of inquiries (virtual consultants or chatbots).
Chatbots unilateral natural speech and sustain a dialog with humans via text and voice channels. The communication can run on various platforms: web, messengers, social media, mobile apps, and others.
Chatbot solutions:
- Available 24/7 365 days a year
- Expenses optimization
- Contact center workload decrease
- Growth in sales
- Customer loyalty boost
- Customer preferences research and analysis
The chatbot platform facilitating communication is designed to support high workload and industrial-size operations (supports up to 1 million virtual consultants and 500 simultaneous inquiries). The system easily integrates into CRM, ERP, web API and any customer systems.