PS
Paula Stapleton
View Paula's Contact Info for Free. Sign Up and Get 50 Free Contacts Per Month.Get Started for Free
Work Experience
Software Specialist
2012 - Nov 2012 · 10 months
Senior Software Specialist
Oct 2011 - Present · 13 years and 2 months
u.s. cellular
Csr
Jul 2009 - Sep 2011 · 2 years and 2 months
Company Details
51-200 Employees
Viable Resources, Inc. is an implementation and professional services business with a particular expertise in contact center technologies. Optimization Viable Resources will work with your contact center to make certain that the technologies you already have deployed are implemented and optimized for peak performance. • Initiation and Planning • Definition of Requirements • Discovery • System Design and Documentation • Implementation and Testing • Cutover Support and Training Planning, Design and Integration Viable Resources can help with the planning, design and integration of new technologies for your contact centers. Engage us early so we can help you describe the benefits of all of the technologies available. • Expert Agent • Skills Based Routing • Virtual Call Routing • Computer Telephony Integration • Home Agent • IP Agent • Call Reporting Solutions • Call Recording • Mobility • Messaging Consulting Viable Resources can work with you to identify where you are today with the deployment and utilization of technologies in your contact centers. We will then work to create a Technology Roadmap aligned with your business strategies to take the contact center from where it is today to where it need to be in the future. • Business Strategies • Call Center Strategies • Existing Technology Review • Technology Roadmap
Year Founded
2001
Social Media
Linkedin
Industry
Telecommunications, Printing specialities, Printing and publishing, Paper, Printing, Publishing, Consultants
HQ Location
7724 Alister MacKenzie Sarasota, Florida 34240, US
Keywords
Call CenterProfessional ServicesimplementatioTelecommunications
Discover More About Cleveland Clinic

Find verified contacts of Paula Stapleton in seconds from 700M people profiles. Start now!

No Credit Card Needed. By signing up, you understand and agree to Futern's Terms and Policy.