Customer Service Excellence Mission Statement: By embracing Customer Service Excellence with Passion, Carlson Audio Visual strives to be the finest audio-visual company in the meeting services industry. We provide unmatched value and quality through a commitment of first-rate equipment and services to hotels, resorts, producers, meeting planners and corporations. We proudly and aggressively sell our services and provide solutions to our partners. Our quest to provide the very best at every opportunity is sincere. With a genuine desire to continuously improve, we operate productively, efficiently and profitably. We promote and encourage creativity, innovation and flexibility. We are ethical and our integrity shall not waiver. We endeavor to provide the best place for great employees to work by fostering an environment of open and honest communication, teamwork and support, job satisfaction, growth opportunities and a chance to share in the company’s success. Our Competitive Edge -Industry leading customer service – excellence is our standard -Beyond Audio Visual & Production Services, we specialize in client partnerships -Helping client’s rethink and reimagine a new and exciting “in-house” AV experience -We innovate solutions and collaborate ideas that exceed client demands -Implement ground breaking efficiencies to better manage any size meeting or event -Utilize tomorrow’s technology for today’s message and delivery -Exploring every strategy and option available first -Direct Contact & Full Service Event Production