We allow businesses of all sizes in the UK to successfully outsource key functions to Cape Town, South Africa with confidence and flexibility, resulting in cost savings and rapid process improvement, allowing more time and resources to focus on core business activities. What makes amplify5 different? 1.No set-up costs - removing a common barrier to entry. 2.One country focus - utilising all the benefits of South Africa for the extension of your business. 3.No long-term contracts - our service delivery ensures longevity to our partnership, not a contract. 4.Reduced cost to serve - save at least 40% of costs and improve key metrics. 5.World-class outsourcing - delivering industry leading standards to match or exceed your expectations. amplify5 has a proven ability of outsourcing all types of customer interactions from the UK to South Africa. Whether you need to improve customer satisfaction and retention, drive greater sales or maintain profitability by reducing costs, we can design and implement a solution to suit your specific needs. By relocating certain roles it allows a renewed focus to take place on your core product or service. With our flexibility and no setup costs, we open this remarkable opportunity up to businesses of all sizes, ranging from SMEs to multi-nationals. Our collaborative process delivers a complete solution that will make a difference for your business. 1. Map - work together to understand the business process and IT landscape. 2. Build -produce options for service delivery, with rapid and flexible deployment. 3. Deliver -end to end operational change with high focus on quality and service. 4. Monitor -maintain service delivery with associated insights and data reporting. 5. Improve -constant review of processes and data to deliver ongoing efficiencies. With a UK based team of process engineers and a South African operational delivery centre we are uniquely placed to become part of your team. Get in touch today - info@amplify5.co.uk