PR
Paul Ralphs
CTO at Pacifica
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Work Experience
CTO
2010 - Present · 14 years and 11 months
Managing Director
1989 - Present · 35 years and 11 months
Company Details
501-1000 Employees
At Pacifica Group we supply a unique blend of vital services across the domestic appliance repair and warranty industries. We are the UK’s largest provider in our field and are equipped with industry-leading resources, such as a European distribution centre, UK-wide employed and certified engineers, and UK customer service centres, to enable us to deliver the best service possible. Pacifica manages an expert workforce of over 240 directly-employed engineers. Working primarily with manufacturers, insurance companies and retailers, we are able to deliver a service and support solution with UK-wide coverage that enhances and consolidates the brand reputations of our partners. Pacifica Warranty specialises in end-to-end warranty services, from creation to delivery. We work to develop long-lasting relationships with our clients. Our depth of knowledge means our warranty solutions truly complement and enhance our clients’ business, and their customers’ experience.
Year Founded
2006
Social Media
Linkedin
Industry
Consumer Services
HQ Location
Venter Building, Mandarin Road Rainton Bridge Business Park Houghton-le-Spring, County Durham DH4 5RA, GB
Keywords
Domestic Appliance RepairsManufacturer & Extended WarrantiesSpare Parts SalesProduct ReplacementHeating Installations & RepairPlumbing Installation & RepairRenewable TechnologyAir Source Heat PumpsGround Source Heat Pumpsand Solar PV
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