Running Computers understands the value of an IT infrastructure and the need to have these systems operating at their optimum. We provide our customers with peace-of-mind by offering multiple tiers of support services, including managed services, proactive monitoring and altering and a host of customisable Service Level Agreements with predetermined roles and responsibilities.
The fact is services only work when they are managed. Our 17 years experience in IT has led us to one conclusion:
Unless the relationship is pre-defined and structured, support services fall apart.
Where relationships are mutually beneficial and each party clearly understands the others expectations; a beneficial relationship exists.