Solgari enables companies to build rich relationships with their customers and deliver the most optimal outcome in every interaction, across Voice, Video, SMS, WhatsApp, Social Media, WeChat, Line and any API-enabled channel.
Our Contact Centre as a Service technology equips businesses to increase first call resolution rates, deliver joined up and contextual customer experiences across all channels, securely record and archive every interaction where necessary to comply with industry-specific regulation
Connecting and integrating Microsoft Teams, Dynamics 365 CE, Azure and the Power Platform, Solgari enables a unified view of customer relationship and interaction data.
This drives better service through automation, surfaces efficiency and operational improvements, and enables customers to grasp the digital advantage and opportunity in their Contact Centre and Business Communication estates.
Hosted in Azure and configured entirely in the cloud, Solgari customers achieve lightning-fast speed to value, with full Contact Centre functionality out-of-the-box, scaling elastically across use cases and teams from SMB to Mid-Market to Enterprise.
For more information, please visit the company website at www.solgari.com
Contact Details:
email: sales@solgari.com
EMEA: +353 1 246 1130
Australia: +61 1800 728 103
UK: +44 808 238 9584
USA: +1 855 304 0022
Germany: +49 69 222 222 514
South Africa: +27 105 009 177
Hong Kong: +852 3008 5699
Singapore: +65 3159 0425
Industry
IT Services and IT Consulting, Telecommunications services, Postal services, telecommunications, radio and television, Leisure & Tourism, Internet services, Information technology (IT) and Internet, IT, Internet, R&D
HQ Location
20 Windsor Place
Lower Pembroke Street
IE,Dublin
Keywords
Compliant Recording & ArchivingData AnalyticsMicrosoft ISVContact CentreContact Centre as a ServiceCustomer ExperienceCustomer SupportSalesMarketing