NGAGE Intelligence delivers data-driven insights to help law firms improve the ROI in their digital workplace. Our behavioral analytics help firms make informed decisions to address gaps in adoption, engagement and governance of their systems.
Using collaboration and communication platforms and modern AI tools, firms invest heavily to improve productivity and efficiency through their digital workplace. But buying, building and implementing it doesn’t guarantee success.
NGAGE delivers the insights needed to ensure these tools are being leveraged:
• See the big picture of how platform usage is evolving within and across practice groups
• Go deep to understand exactly how people are interacting with features of each tool
• Identify gaps and conduct tailored interventions where they’re needed
• Track the effectiveness of those interventions for continuous learning and improvement
• Drive adoption, increase engagement and improve governance
The NGAGE platform provides comprehensive behavioral analytics across any digital workspace, including those built using the tools favored by large law firms today:
• SharePoint Online
• Microsoft Teams
• Intapp Workspaces
• Thomson Reuters HighQ
• Infodash
• Microsoft Copilot
NGAGE is a secure, enterprise-class platform that’s hosted in your firm’s Azure environment. It provides sophisticated permissions management to provide best-of-breed, self-service analytics to multiple audiences across the firm.