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Patrice Woodard
Director Of Customer Operations at Engage With Skills Training Programs
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Work Experience
Director Of Customer Operations
Aug 2022 - Present · 2 years and 5 months
2018 - 2021 · 3 years
Senior Client Services Coordinator Ii, Enterprise Accounts
2019 - 2021 · 2 years
Staff Accountant/ Accounts Receivable Coordinator
2018 - 2019 · 1 years
Company Details
Engage with® Skills Training Programs is a non-profit initiative that offers live, virtual skills trainings that prepare frontline staff with the skills necessary to interact with specific populations in a confident, empathetic, and effective manner. Engage with Older Adults, our first offering, focuses on improving the lives of older adults and their partners in care by increasing empathy and respect in the care relationship. This evidence-based training program has been proven to improve employee wellness and work performance for LTC workers caring for the aging population. This boost to improving staff wellness has also contributed to a reduction in staff turnover rates up to 40%. If you are interested in learning how Engage with® Skills Training Programs can help your workplace, please visit our website to learn more: https://engagewith.org.
Year Founded
2017
Social Media
Linkedin
Industry
E-learning
HQ Location
Lutherville, MD 21093, US
Keywords
Older AdultsMental HealthDe-EscalatioEmpathyRespectCommunication Skills
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