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Pam Gonzales
Customer Success Specialist at Inline Manual
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Work Experience
Customer Success Specialist
Apr 2017 - Present · 7 years and 8 months
Big Scale Media
General Virtual Assistant
Sep 2016 - Mar 2017 · 6 months
Senior Customer Support Specialist
Jun 2012 - Sep 2016 · 4 years and 3 months
Company Details
11-50 Employees
With Inline Manual in your app, guide your users to success with flexible tours, tips, and tutorials to reach their goals and get results. Our customers use our authoring tool to build tutorials to help guide users out of dead ends by providing help in context. They light up their inbound chat, support messages, and campaigns with engaging tours. They can do this all completely without the help of their IT or development teams. Our customers use our segmentation, automation, and analytics tools to target their new users and bring them on a journey to reach important onboarding goals. However, onboarding never ends, because they also use the same tools to re-target users who have missed key features, to make sure their customers are getting the most out of their software. Sign up for a demo with us to find out how you can use Inline Manual to help your customers reach their goals.
Year Founded
2014
Social Media
LinkedinFacebookTwitter
Industry
Technology, Information and Internet
HQ Location
London, GB
Keywords
ocumentatiotechnical writingmanualhelpigital adoption platformonboardingproduct adoptio
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