R683 million in annualised premium income generated for our clients, R70 billion in insurance cover sold to almost 2 million South African people, by 850 previously disadvantaged young South Africans who found gainful career opportunities with us. This is what O’Keeffe & Swartz delivered in one year. As the market leading outsourced call centre in South Africa specialising in the outbound sale of simple insurance products, we implicitly understand the sales, distribution and compliance challenges of our clients. Our sales success lies in the fact that we understand that South Africans buy insurance solutions, and not products, to meet their most pressing financial needs and provide peace of mind for themselves and their families. We are especially proud of the role we play in job creation and training opportunities for thousands of young, previously disadvantaged South Africans every year.