Spark has evolved to be a world-class provider of innovative sample introduction, extraction and separation technology for analytical systems such as HPLC, MS, GC and NMR. Its installed base of OEM autosamplers will this year exceed the 30,000 mark, while more than 1000 automated online SPE systems are now operational around the globe. Spark pro-actively gathers customer feedback and seeks to understand the typical problems in the analytical lab. This allows focus on product development towards method robustness, reproducibility, throughput and reliability - all serving the united goal of increased lab efficiency, better economics and last but not the least important, ease of operation.