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Omar Khalid
Lead Trainer - Western Union at Ibex
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Work Experience
Lead Trainer - Western Union
Apr 2020 - Present · 4 years and 8 months
Enterprise Service Manager
Nov 2018 - Present · 6 years and 1 months
Co-Founder And Head Of Training And Deployment
Nov 2012 - Present · 12 years and 1 months
Company Details
10000+ Employees
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities, and logistics. ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.
Year Founded
2002
Social Media
LinkedinFacebookTwitter
Industry
Outsourcing/Offshoring
HQ Location
1717 Pennsylvania Ave NW Suite 825 Washington, District of Columbia 20006, US
Keywords
SalesMarketingOutsourcingContact CentersTechnology ConsultingTeleservicesEmail and Chat SupportAccount ManagementBack Office SolutionsCustomer Experience Management
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