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Nourah Alowayyid
Customer Service Agent at Interactive Smart Communications (Isc)
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Work Experience
Present
Customer Service Agent
Sep 2022 - Present · 2 years and 3 months
Inbound Customer Service Representative
Present
Alkhalijyah investment & development
Secretary
May 2019 - Oct 2021 · 2 years and 5 months
Company Details
Interactive Smart Communications (ISC), Part of Mawarid Media & Communications Group (MMCG), is an emerging entity in the CX management BPO sector, headquartered in Riyadh, Saudi Arabia. Having delivered CX services for over 14 years within MMCG, we are now opening our service provision to include other private and government sectors. Our passion for delivering rewarding, Shareholder, Client and Customer experiences for our partners, which allows them to differentiate themselves from competitors. We see all clients as unique and focus our efforts on understanding their personalized needs. Our tailor-made solutions encompass additional services such as Digital Transformation, Data Management and Analytics, application development, Manpower Outsourcing and IT solutions. ISC backbone is dependent on its highly experienced Individuals that help manage its clients’ needs in a highly professional manner and adhering to the highest quality standards in the sector. We are relentless, resourceful, resilient and agile – We are One Team.
Year Founded
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Social Media
Linkedin
Industry
Outsourcing and Offshoring Consulting
HQ Location
Umm Al Hamam Street Umm Al Hamam West, Riyadh 12321, SA
Keywords
BPO Managed ServicesShared ServicesHROTechnologyDigital Solutionsand Data Management and analytics
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