NC
Norm Crawford
Chief Information Officer at Text2Drive
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Work Experience
Jul 2015 - Present · 9 years and 5 months
Chief Information Officer
Mar 2018 - Present · 6 years and 9 months
Support Manager And Project Coordinator
Jul 2015 - Present · 9 years and 5 months
contracting for autoguide dealer services
Software Development And Data Entry
Sep 2014 - Present · 10 years and 3 months
Company Details
11-50 Employees
TEXT2DRIVE is the leading revenue-generating customer experience suite and communications software for car dealerships that seamlessly integrates with all major DMS providers. A single sign-on solution with an adaptive mobile-friendly, web-based design that can be used on any device, including desktop, tablet, or smartphone. Unify dealership teams with 17 unique automations that reduce manual communication by 82%. A single communications portal unifies and manages internal and external communication across all departments. See how TEXT2DRIVE™ solved our client's biggest challenges, with real results and key performance indicators of their success: • 35% Increase in CSI Scores** • 76% of 4.7 Million Monthly Messages Are Automated* • Declined Service Reminders Added $6,643/mo On Average* • Service Appt. Reminders Increased Show Rates By 6.5% On Average* • 54% Decrease in Parts Obsolescence • $125 Increase in RO Totals When Video Utilized on Average* • 78% Of Customers When Provided the Opportunity, Pay Their Service Invoice Online* TEXT2DRIVE™ is a full-featured fixed ops customer experience suite designed to fulfill customers' needs for convenience, speed and hands-off customer service. Why TEXT2DRIVE™ Is The Auto Dealer's TOP Choice: • Intelligent lifecycle automation • Speed CheckOut™ mobile bill pay with FraudProtect™ • Complete digital MPIs • Interact™ website coupons, live chat, schedule appt. & more • Parts obsolescence interface • Declined services interface • Group chat/employee chat • Video, text and voice communications • Double opt-in for marketing messaging • Hands-free safety recall text message notifications • Vehicle health report alerts • Proudly made in the USA • US-based customer support • TCPA Compliant Your dealership can use TEXT2DRIVE™ to communicate efficiently, increase revenue, and improve CSI scores at your dealership. Request a demo today.
Year Founded
2008
Social Media
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Industry
Motor Vehicle Manufacturing
HQ Location
205 W Highland Ave Milwaukee, Wisconsin 53203, US
Keywords
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