We bring people together and help them accomplish great work. Field IT Solution is a partner to people, organizations and enterprises – ensuring successful collaborations so that teams can focus on accomplishing great things together We're constantly redefining a new way of managing work and streamlining everyday processes so you can get work done. More than a platform that supports the process, we're also a supporting partner who knows what it takes to excel in the field. We innovate to help you accomplish more. − For organizations that employ contract labor, the ability to manage client requests quickly and efficiently − is a critical factor for success and growth. Our customer, a national provider of technology deployment − services, faced a severe inefficiency in meeting the demands of their client’s ticket requests and sought to − increase the responsiveness and timeliness of this process. They needed an optimized solution that could − seamlessly integrate with their enterprise system. They also wished to easily enable pre-defined rule − criteria, accelerate Service Level Agreements (SLAs), and provide an expedient method of generating work − orders from service requests.