Hiver uncomplicates email management and support by natively integrating within users' inboxes, upgrading it into a multi-channel helpdesk that streamlines business communication and collaboration. It is trusted by over 10,000 teams globally, including businesses like Flexport, Harvard University, Epic Games, WS Display, and Mortgage Choice. This integration enhances team workload visibility and facilitates real-time collaboration across various communication channels, such as Email, Chat, WhatsApp, Voice, and Knowledge Base.
With a total funding of $46.2 million, San Jose based Hiver reached a significant milestone with a $22 million Series B round led by K1 Capital in 2021. This investment supports Hiver's commitment to simplifying inbox management through advanced analytics, AI, and automation. These innovations make workflows more efficient across customer service, finance, operations, HR, and IT departments. Hiver's intuitive approach eliminates any learning curve, empowering teams to instantly elevate productivity and deliver superior support directly from their inbox.