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Nikos Giannopoulos
Unified Communications & Collaboration Consultant at Comsys
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Work Experience
Unified Communications & Collaboration Consultant
Feb 2012 - Present · 12 years and 10 months
Bioinformatician
Nov 2010 - Dec 2012 · 2 years and 1 months
Self-Employed
Programming Tutor
Sep 2007 - Dec 2008 · 1 years and 3 months
Company Details
51-200 Employees
At Comsys, we have matured capabilities for delivering Omnichannel Contact Centers, Low-Code Application Development, and Intelligent Virtual Assistant solutions to enterprises and government organizations. With a 33-year solid market presence, we have attained an international footprint by servicing clients in 20+ countries to revolutionize their businesses by integrating innovative technologies like Generative AI, Machine Learning, Natural Language Processing, and Understanding. Our solutions improve customer and employee experience, refine business processes, and enable customers to achieve their strategic objectives. Our extensive portfolio revolves around two pivotal areas of expertise: 1. Contact Center Solutions Comsys excels in providing state-of-the-art contact center solutions. We design our solutions to orchestrate seamless omnichannel customer engagement. By exploiting the power of cutting-edge technologies, we empower our clients to offer exceptional customer experiences, bolstering customer loyalty and satisfaction. 2. Low-Code Enterprise Development Solutions In today's fast-paced business landscape, speed and agility are paramount. Our state-of-the-art low-code enterprise development platforms enhanced with AI capabilities provide a rapid and efficient way to create enterprise-level applications, streamlining operations and driving organizations toward their strategic objectives. Our commitment to excellence and innovation underpins our vision of delivering transformative software solutions. At Comsys, we're not just a software provider but a trusted partner on the journey to business enhancement. We understand the modern enterprises' environment and possess the technological prowess to drive meaningful change.
Year Founded
1989
Social Media
LinkedinFacebookTwitter
Industry
IT Services and IT Consulting, Software, database and information management, Information technology (IT) and Internet, IT, Internet, R&D, Software, industrial, Software, graphic design and image processing, Software, games and entertainment, Operating systems for networks, Operating systems for open systems, Information technology (IT) auditing and consulting services
HQ Location
227 Kifissias Avenue, Kifissia Athens, Attiki 14561, GR
Keywords
Contact Center Solutions2. Contact Center Optimizatio3. Contact Center Workforce Management4. Unified Communications and Collaboratio5. Software for vertical markets6. Custom designed software7. Omni-Channel Contact Center8. Customer Experience9. Cisco Contact Center Software UCCE UCCX10. Aspect Unified IP
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