ResultsCX is an award-winning BPO and Multi-Lingual Contact Centre Outsourcing company in Bulgaria. From our multiple locations, we currently employ 1,400 professionals, providing a wide range of solutions specially tailored to suit our clients' needs, delivering high quality and value added services to ensure that they stay one step ahead of their competitors. We primarily provide inbound/outbound customer care, technical support and back office. ResultsCX supports multi- channel architecture including voice, live chat, e-mail, web- forms, social, mobile for many recognisable brands, covering sectors that include, telecommunications, entertainment, retail (including food and fashion) and e-commerce, lifestyle, travel & tourism, finance/banking. ResultsCX is currently the only Contact Centre in Bulgaria that has been officially accredited with Investors in People Silver standard.