“Excellence is not an aspiration. Excellence is what you do in the next five minutes.” – Tom Peters We collaborate with our clients to achieve operational excellence. But, we're allergic to the term 'consultant', and our aim is to be impact players within our clients' teams - if they succeed, we succeed. Our focus areas are customer centricity, organisational design, industry benchmarking, strategic storytelling and pragmatic problem-solving. We understand that our clients processes and cultures are all unique, and we work alongside the leadership and broader teams to establish and understand core values, purpose and benchmarks. Then, we translate these into customised solutions, depending on which areas of the business require focus. Using the combined approaches of Systems Thinking, Lean Methodology, Design Thinking and Holacracy, we explore the various ways in which we can apply these methods to optimise business outcomes. We listen, engage, test, and provide insightful feedback. By translating the people element for our clients into sustainable workflow for scaling purposes, or with the aim of strengthening team culture, we make it possible for organisations to steer themselves in the direction they choose. Our uniquely developed dashboards enable us to highlight key performance indicators, financial metrics, and business goals.