NM
Nicolas Marcoin
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Work Experience
N/A
Present
nextiraone (nxo france)
Jun 2012 - Jun 2016 · 4 years
Manager National Contact Center
Jan 2014 - Jun 2016 · 2 years and 5 months
Services Manager Contact Center
Jun 2012 - Dec 2013 · 1 years and 6 months
Company Details
501-1000 Employees
Odigo is global provider of Contact Centre as a Service (CCaaS) solutions that enhance interactions between a brand and its customers. A pioneer in the customer experience (CX) market in France and now a European leader, for almost 40 years Odigo has supported more than 250 major companies in over 100 countries. Driven by a deep sense of professionalism, pragmatism and imagination, Odigo stands out for the unrivalled reliability and robustness of its solution, offering the best voice quality MOS (Mean Opinion Score) on the market. Our experts help private and public organisations choose and deploy the CX solutions and AI to ensure maximum performance and customer satisfaction.
Year Founded
1986
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
50 Cr de l'Île Seguin Boulogne-Billancourt, Île-de-France 92100 , FR
Keywords
Contact Center as a ServiceCustomer ExperienceEnterprise Cloud Contact CenterCRM IntegrationsContact Center SolutionsCustomer ServicesAIQM
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