NB
Natasha Botha
Head Of Training And Development at Outworx Contact Centre
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Work Experience
Head Of Training And Development
Jan 2021 - Present · 4 years
Jan 2013 - Present · 12 years
Managing Director
Mar 2015 - Present · 9 years and 10 months
Content Manager And Social Media Strategist
Jan 2013 - Present · 12 years
Company Details
1001-5000 Employees
One voice – let us be your voice. We are a partner who has the ability to fully immerse ourselves in your identity. A partner who speaks to your brand’s highest potential, ensuring inspired connections and a consistently positive experience. At Outworx, we live and breathe your business - we know that every aspect of every interaction will humanise and give voice to your brand. For us, the bottom line will always comprise a relationship based on trust, integrity and an in-depth understanding of our clients’ needs. By becoming the voice of our clients, we provide a relationship that facilitates the growth and success of our partners. Our formidable accreditations and deep-domain expertise in international regulatory environments have contributed to Outworx evolving into a major player in the South African Global Business Services Sector (GBS). We endeavour to provide a balanced value proposition that delivers exceptional quality and performance, at competitive commercial rates, within a people-centric, compliance-focused environment. Our passion for innovation and service, coupled with extensive investments in technology infrastructure and continuity plans, empowers our clients to outperform and stay ahead of the competition. Our people-centric ethos has built our status as the employer of choice, making a relationship with Outworx one worth investing in. At the heart of our customer service interactions lies the commitment to create meaningful, impactful solutions which exceed our clients’ expectations and drive agility and excellence into their business processes. When it comes to punching above our weight, we have proven our ability in these demanding industries: Financial Services, Insurance, Telecommunication, Media, Inbound Sales, Outbound Sales, Compliance, Pre-legal Collections, Legal Process Outsourcing, Retail, Customer Care, Webchat, Support Visit www.outworx.co.za to learn more.
Year Founded
2013
Social Media
LinkedinFacebookTwitter
Industry
Outsourcing and Offshoring Consulting, Software, call centre, helpdesk, Information technology (IT) and Internet, IT, Internet, R&D, Software, industrial
HQ Location
2 Frosterley Crescent Durban, KwaZulu-Natal 4319, ZA
Keywords
OutsourcingBack Office SolutionsContact CentreFinancial ServicesInsuranceTelecommunicationsMediInbound SalesOutbound SalesCompliance
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