NE
Natacha Ekoumbeng
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Work Experience
Modã Ratrice And Relectrice
Jul 2016 - Nov 2016 · 4 months
Chargã E D'Affaires Export
Feb 2009 - Dec 2015 · 6 years and 10 months
Company Details
1001-5000 Employees
Founded in 1999, Data Base Factory is one of the European leaders on the Outsourced Customer Relationship market operating across Europe and offshore. With a turnover of M€45 and an annual growth rate of +25%, DBF is a major player in Sales-oriented Customer Relationship in the B2C environment with more than 65% of its revenue coming from sales (inbound and outbound) and related services. DBF large production capacity makes it possible to offer clients a fully integrated approach. The company operates 14 production sites across Europe and in Morocco, speaks 9 languages and covers the following markets: United Kingdom, France, Germany, Belgium, Netherlands and Poland. All production sites are multi-channel (phone, email, mail, chat, Social networks, etc…) and multilingual offering outstanding agility and flexibility in Europe. DBF offers a complete range of turnkey services: telemarketing, customer service, community management and development, back office & fulfilment, web call-back, click to call, chat etc... One supplier for the whole customer journey ensures the best cost/efficiency ratio! The majority of DBF clients are key players operating in the following industries: Telecommunications, Internet, Health and Beauty, Distance sales and Editorial as well as Financial Services.
Year Founded
1999
Social Media
Linkedin
Industry
Telecommunications
HQ Location
90 Boulevard National 92258, La Garenne Colombes, FR
Keywords
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