Saflok has serviced the hotel industry for more than 25 years, helping to increase their levels of security and control. The company was the first to develop and patent lock designs that automatically re-key with each new key. This made obsolete the need to remove and disassemble to re-key mechanical cylinders. Service Support & Security Technical experts are available 24 hours a day, seven days a week to give you the support you need … when you need it. Saflok understands the critical need for their customers to get immediate technical assistance. Technical support personnel can remotely log in and perform maintenance tasks on a property’s computer system and troubleshoot almost any computer hardware and software problem. Saflok can remotely run reports, input users, execute design changes, monitor PMS interfaces and initiate numerous other functions. The company also continues to provide parts and service support for discontinued products and systems.