MM
Mukesh Marghade
Qa-Engineer at Egain
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Work Experience
Qa-Engineer
Sep 2013 - Present · 11 years and 4 months
Associate Test Engineer
Dec 2011 - Aug 2013 · 1 years and 8 months
Company Details
501-1000 Employees
Rated #1 by Gartner, eGain Knowledge Hub™ improves NPS by 25 points and reduces customer service cost by 75% by delivering trusted answers from a single source of truth. Powered by generative AI, it accelerates knowledge creation and curation by 5X and slashes knowledge gap by 80%. The Hub unifies and orchestrates content management, AI, digital, and analytics capabilities with easy-to-use tools for knowledge managers and authors. Visit www.eGain.com for more info.
Year Founded
1997
Social Media
LinkedinFacebookTwitter
Industry
Software Development, Utilities Software, Spreadsheet Software, Software, Other, E-Mail Software, Chromatography Software, Mailing Software, RFID Inventory Control Software, Retail Software
HQ Location
1252 Borregas Avenue Sunnyvale, CA 94089, US
Keywords
customer service softwareknowledge management softwarecontact center softwareweb self-service softwarecustomer engagementcustomer experienceweb self-servicelyticscustomer support softwareigital engagement
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