The Government of Saudi Arabia attaches high significance to the e-government concept and the transformation process that leads to its realization. It strongly believes in the huge benefits such concept of e-government entails for the national economy. Accordingly, the supreme Royal Decree number. 7/B/33181, dated 10/7/1424 (7/9/2003) included a directive to the Ministry of Communications and Information Technology to formulate a plan for providing government services and transactions electronically. Transformation to an information society cannot be achieved without comprehensive collaboration and concerted efforts to realize the set objectives. Therefore, the Ministry of Communications and Information Technology (MCIT) established the e-Government Program in 2005 in conjunction with the Ministry of Finance and the Communication and Information Technology Commission (CITC). Program Objectives The e-Government Program - Yesser - was launched with the following objectives: Raising the public sector's productivity and efficiency. Providing better and more easy-to-use services for individual and business customers. Increasing return on investment (ROI). Providing the required information in a timely and highly accurate fashion.