MW
Muhammad Waqas
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Work Experience
Software Engineer
Jun 2014 - Present · 10 years and 6 months
lums
Research Assistent
Jun 2013 - Sep 2013 · 3 months
Research Assistant
Feb 2013 - May 2013 · 3 months
Company Details
Livechat, Video and call center *Chatbots and chat over any chat channel (Whatsapp, SMS, Viber,..) *CRM connectors (Microsoft Dynamics, Siebel, Oracle Service Cloud, SAP) *Multichannel Campaigns (Digital, Social, Voice, Chat) *Customer Journeys *Reporting, Wallboard/ Dashboard Our team of 150 engineers and SW developers are based out of Switzerland, Egypt, Morocco, Kenya, Pakistan, Southafrica, India, US and Nigeria
Year Founded
2006
Social Media
LinkedinFacebook
Industry
Computer Systems Design and Related Services, Services, Einrichtungen für Call-Center, Projektmanagement für Call-Center, Projektmanagement, Call-Center-Consulting, Call-Center (Dienstleistung), Call Centre Equipment, Enterprises, Works Equipment
HQ Location
Jägerweg 18 CH,Bern
Keywords
Software for Cisco Customer CollaborationCRM ConnectorsChatChatbotsWebRTCLiveChatSalesforce CRM CTI connectorMIcrosoft Dynamics CRM CTI connectorOracle Siebel CRM CTI connectorOracle Service Cloud CRM connector
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