MU
Muhammad Uzair
Ucce Support Engineer at Expertflow Livechat, Video, Callcenter Sw
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Work Experience
Ucce Support Engineer
May 2015 - Present · 9 years and 7 months
Oct 2013 - May 2015 · 1 years and 7 months
Ipcc And Ipt
Jun 2014 - May 2015 · 11 months
Internship
Oct 2013 - May 2014 · 7 months
Company Details
51-200 Employees
Livechat, Video and call center
*Chatbots and chat over any chat channel (Whatsapp, SMS, Viber,..)
*CRM connectors (Microsoft Dynamics, Siebel, Oracle Service Cloud, SAP)
*Multichannel Campaigns (Digital, Social, Voice, Chat)
*Customer Journeys
*Reporting, Wallboard/ Dashboard
Our team of 150 engineers and SW developers are based out of Switzerland, Egypt, Morocco, Kenya, Pakistan, Southafrica, India, US and Nigeria
Website
Year Founded
2006
Social Media
LinkedinFacebook
Industry
Computer Systems Design and Related Services, Services, Einrichtungen für Call-Center, Projektmanagement für Call-Center, Projektmanagement, Call-Center-Consulting, Call-Center (Dienstleistung), Call Centre Equipment, Enterprises, Works Equipment
HQ Location
Jägerweg 18
CH,Bern
Keywords
Software for Cisco Customer CollaborationCRM ConnectorsChatChatbotsWebRTCLiveChatSalesforce CRM CTI connectorMIcrosoft Dynamics CRM CTI connectorOracle Siebel CRM CTI connectorOracle Service Cloud CRM connector
Contact Details
- Email AddressM**@expertflow.comReveal Email
- Phone Number(xxx)xxx-xxxxReveal Phone
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