As a small, African American-owned business leading the design and implementation of research and evaluation studies since 1984, DIR is committed to diversity, equity, and inclusion. By incorporating culturally responsive practices which identify and include both traditional and innovative methods, DIR offers unique perspectives and approaches that have proven effective in conducting research and evaluation, including primary data collection, with diverse populations and organizations. We have deep experience in formative and summative evaluation approaches, employing the latest qualitative and quantitative analysis methods. We also provide technical assistance to enhance the capabilities of program providers to collect and use data for performance measurement, program planning, and outcome analysis. DIR collects data through surveys, school and classroom observations, student assessments, qualitative in-depth interviewing, and focus groups. We operate a computer-assisted telephone interviewing (CATI) center capable of handling large-volume surveys. We also maintain a nationwide roster of skilled multilingual staff for both field and telephone data collection. Our techniques and staff produce high response rates from diverse and difficult-to-reach populations. Such high response rates on topics in fields as varied as education, employment, teen pregnancy prevention, housing, diversity and climate, and client satisfaction facilitate accurate program assessment and planning. We use multiple platforms for web-based surveys tailored to our clients’ needs. Data files are designed and delivered to meet the unique specifications of each client. Our permanent staff of Ph.D. and master’s level researchers, analysts, project directors, and program specialists are enhanced by our network of nationally recognized subject matter experts engaged in specialized projects. Headquartered in Houston, Texas, we also maintain permanent offices in Rockville, Maryland (near DC).