One of the hallmark features of MHNet’s Total Behavioral Health Solution is the high degree of customization offered to Employers, Health Plans, and Public Sector clients. We listen to the needs of our current and prospective clients to develop tailored solutions. While the manner and shape of our services are adaptable, the overarching principles behind them are steadfast. We are committed to maintaining an exceptional level of member satisfaction as well as nominal complaint and appeal levels. When we tailor our services, our goals for member, provider and client satisfaction will not change.