Second Opinion Expert, Inc. (SOE) is positioned to provide timely, effective and cost-efficient expert medical second opinions that promote genuine value to patients and payers. Whereas competing systems simply review medical records to issue and opinion, SOE starts with existing records. It then obtains a detailed online history of patient problems and symptoms (via its secure and proprietary XperTeleConsult System software to assure HIPAA compliance) and a video REAL TIME interview to determine the true cause and best treatment strategy for the patient's ailments.