Introduction Providing Value Added Business Services is the core business of EZILLY. We operate as a Shared Service Center for Digital To Home Brands in The Netherlands (Canal Digitaal), Belgium (TV Vlaanderen), Luxembourg (TeleSat), Austria (AustriaSat), Czech Republic and Slovak Republic (Skylink/CSLink). Our team of specialists manages services on a 24 x 7 basis. We have operational partners that help us. We use state of the art IT software, telco/computer systems and digital networks. Our head office is in Hilversum (The Netherlands) and we have an office in Ostrava (Czech Republic). Service areas • 24 x 7 Service Delivery & Performance Monitoring • KPI based Quality Assurance • Billing & financial support • Web portals & online shops • Project- and Process Management • Functional & Technical Design • Technical Implementation & System Integration • Reporting • Logistics