SiteOne is a privately held software as a service (SaaS) company focused on helping home builders and developers deliver superior customer experiences. We provide tools to share critical information with homeowners, facilitate warranty service requests, automate processes, resolve concerns, and manage home records.
SiteOne's Builder Toolbox is the only paperless work order management solution from creation to close. Builders can receive and respond to requests on any device, electronically accept or deny and assign to a trade. Every communication is documented for risk mitigation. Intelligent reports identify trending issues and reduce operating costs with real-time dashboards.
SiteOne's HomeHub is a password-protected portal for homeowners to submit service requests with photos and communicate with their builders. It also includes everything needed to care for their new home, including digital manuals and warranties, an inventory of every product and appliance installed in the house with links to register them, scheduled maintenance reminders, and DIY videos.
SiteOne guarantees reduced costs and increased productivity. Founded in 1998, SiteOne was created by builders for builders and is headquartered in Danville, California.
Industry
Software Development, Systems Integration Software, Software, Other, Document Management Software, Chromatography Software, Web Enabled Software, Spreadsheet Software, Building Equipment & Supplies, Computer Services, Consumer Electronics Stores
HQ Location
169 Front St
Suite 100
Danville, California 94526, US
Keywords
Warranty CommunicationsRisk Management and Litigation LimitationAdministration and CSR EfficiencyWeb Based TechnologyEmergency Call CenterCustom Homeowner ManualsWork Order and Request Managementcloud-based softwarehome builder softwarehomeowner manuals