At Healthwatch Blackburn with Darwen, people’s views come first – especially those that find it hardest to be heard. We are here to help those members of our communities and their families to get the best out of their local health and care services by bringing voices to those who plan and deliver services in Blackburn with Darwen. We champion what matters and work with others to find solutions. We are independent and committed to making the biggest difference to you. Our residents want health and social care support that helps them to stay well, get the best out of services and manage any conditions they face. We play an important role bringing communities and services together. Everything we do is shaped by what people tell us. Our staff and volunteers identify what matters most to people by visiting services to see how they work and going out in the community to speak to residents and work with organisations. Our main job is to raise people’s concerns with health and social care decision-makers so that they can improve support across the country. The evidence we gather also helps us recommend how policy and practice can change for the better and in Blackburn with Darwen. Our vision at Healthwatch Blackburn with Darwen is simple - health and social care services that work for local people.