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Michael Mc Elhone
Business Project Analyst at Percepta
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Work Experience
Business Project Analyst
Jan 2009 - Present · 15 years and 11 months
May 2002 - Jan 2009 · 6 years and 8 months
Online Communication Analyst
Apr 2007 - Jan 2009 · 1 years and 9 months
Dispute Resolution Specialist / Team Leader
May 2002 - Apr 2008 · 5 years and 11 months
Company Details
1001-5000 Employees
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. You can keep up to date with the latest Percepta news by visiting: www.percepta.com
Year Founded
2000
Social Media
LinkedinFacebookTwitter
Industry
Outsourcing/Offshoring
HQ Location
290 Town Centre Drive Suite 610 Dearborn, Michigan 48126, US
Keywords
Customer Experience ManagementCustomer Contact ManagementOutsourced Contact CentreCall Centrecustomer servicecustomer experienceCustomer Life CycleCRMCustomer LoyaltyCustomer Satisfactio
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