Michael Kerschbaumer, Founder & Managing Director of STS Hospitality Group and Eligible Advisor for Small Businesses in between the EBRD (European Bank for Reconstruction and Development) international clients portfolio, stated during his company introduction:
Today’s and tomorrow’s Traveler/Customer expects MORE.
Competition is growing. Market is changing. International experts recommend stronger than ever to focus on providing Value, Service & especially Quality Service to your Customer.
You would like:
MORE Loyalty.
BETTER Service.
BETTER Results.
MORE Return.
Benefit from our International experience, let us carry the Passion for Service and Hospitality into the heart of your house…
We want to celebrate your success stories, driving your goals, increasing guest satisfaction, guest experience in Hotel and Restaurants as well as financial opportunities with individual “tailor made” programs.
Focus on ways to grow the level of Intend to Return and Recommend.
Partner for Success.
Together we create MORE!
www.sts-hospitality.com
POSITIONING STATEMENT / SUPPORTING YOUR BUSINESS PLANNINGPRE OPENING & OPENING SUPPORTSWOT ANALYSISREVIEWING & CREATING STANDARD PROCEDURESHOSPITALITY TRAINING FOR RESTAURANTBARRECEPTION / TELEPHONE ETIQUETTESELLING / UP SELLINGMYSTERY SHOPPINGHEAD HUNTING / TAKING CARE / WELLBEING