myCUmortgage is a Credit Union Service Organization (CUSO) that empowers partner credit unions to be great mortgage lenders through Exceptional Leadership, Comprehensive Solutions, Expert Guidance, Partner and Member Focused Service and Peace of Mind. Credit unions partnering with myCUmortgage benefit from originations, processing, underwriting, loan servicing, secondary market access and a full suite of conventional and government products. Learn more about how we can help you help your members through the lifetime of their loans at myCUmortgage.com.
NMLS # 565434
Equal Housing Lender
Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.
The Department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the Department’s website at www.sml.texas.gov.