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Micah Willems
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Work Experience
Mobile Developer
Aug 2015 - Aug 2015
Auditor, Shipper And Receiver
Sep 2009 - Jul 2014 · 4 years and 10 months
Telephone Interviewer
Jul 2009 - Jul 2009
Company Details
Drive CX is an experience management platform with digital engagement apps connecting retail, restaurant and service chains to their customers and teams in real-time on the frontlines. The result is consistently amazing brand experiences that drive business growth. How do we do that? ① Real-time responses and come back offers help to increase customer visits and spend ② Team pulse checks that deliver ongoing culture temperature health checks ③ Highly targeted promotions using customer, marketing and sales data to increase customer visits and spend. ④ Performance benchmarking alerts managers with recommendations to solve problems before they impact brand affinity. Bottom line - We help you build fanatical brand loyalty, optimize operations, and grow sales and profits. At Drive CX, we firmly believe that exceptional software doesn't have to come at an exorbitant cost. In fact, we can often integrate, streamline and simplify your tech stack, resulting in IT cost savings. Here are a few of the results our customers are realizing: ➤ 25-38% of customers telling them what they love and what to fix ➤ 150% increase in NPS (Net promoter score) ➤25% lift in loyalty engagement and app downloads. ➤ Up to 10% increase in customer value (visits x spend) Join the growing list of companies that trust Drive CX to deliver innovative solutions to shrinking margins, high turnover and staff shortages. We invite you to give us just 90 days to demonstrate the Return on Relationships (ROR) our platform can deliver. For more insights into how you can engage your customers - view this video. https://www.youtube.com/watch?v=2YVIlB6Chyg
Year Founded
2013
Social Media
LinkedinFacebookTwitter
Industry
Mobile Computing Software Products
HQ Location
650 Georgia Street Suite 3200 Vancouver, British Columbia V6B 4P7, CA
Keywords
Customer EngagementEmployee EngagementCustomer FeedbackEmployee FeedbackCustomer Experience ManagementEmployee Experience ManagementVoice of the CustomerVoice of the EmployeeMarketing Engagementand Curbside Pickup
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