MA
Mercy Aliu
Service Manager at Sterling Bank
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Work Experience
Dec 2015 - Present · 9 years
Service Manager
Jan 2024 - Present · 11 months
Deputy Service Manager
May 2023 - Dec 2023 · 7 months
Customer Service Representative
Dec 2015 - Apr 2023 · 7 years and 4 months
Company Details
1001-5000 Employees
Sterling Bank “Your one-customer bank” is a full service national commercial bank in Nigeria which has evolved from the nation’s pre-eminent investment banking institution to a fully-fledged commercial bank. Sterling Bank prides itself in its purpose to ‘Enrich Lives’, and reflects its overall business aspirations in its vision to ‘be the financial institution of choice’. This it plans to achieve by (mission) ‘delivering solutions that enhance stakeholders’ value’, through four core values: Customer focus, Integrity, Teamwork and Excellence (CITE). With strong Corporate Governance, the bank has a vision-led and values-driven experienced team with a track record of delivery. With over 3,000 professional employees, Sterling Bank has about 1,000,000 active customers, and operates from 189 business offices, about 776 ATMs and more than 3,000 POS terminals across Nigeria. Sterling Bank operates with a three-pronged market focus. Its business lines and operations are structured around these segments; Retail and Consumer market, Commercial and Institutional market and Corporate and Investment market. Our purpose of enriching lives is what drives us to support society. We have contributed positively to our environment through several initiatives such as #STEM (Sterling Environmental Makeover), Meet The Executives, Get Ready For Work, Sketchamania, and several other interventions within other areas especially Education.
Year Founded
1960
Social Media
LinkedinFacebookTwitter
Industry
Banking
HQ Location
Lagos, Lagos 0110, NG
Keywords
BankingFinancial AdvisoryDigital and Transactional BankingFinancial Servicesand Financial Services
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